Web8. Eliminate Missed Chats. Live chat is an awesome resource for holiday shoppers, but if buyers don’t get instant responses from your team it may hurt more than it helps. That’s because 60% of shoppers aren’t willing to wait more than a minute for a customer service response. Don’t disappoint potential customers and make sure your chat ... WebStep #1: Staff accordingly. An influx in site traffic leads to more chat demand. You might want to consider beefing up your chat team to assist with the holiday rush. Using analytics from previous years, you can get a rough idea of what volume of chats you can expect and hire/staff agents accordingly. The new SnapEngage Capacity Report is a ...
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WebJan 17, 2024 · These tips for customer support during the holidays will empower your operators on how to manage customers while maintaining the quality of customer support experience at the same time. Let’s … WebDec 2, 2024 · Holiday Newsletter Idea 4: Schedule a 7-Day Holiday Sales Week Featuring New Emails Every Day. Bombarded with competing marketing messages, customers may require occasional reminders of your company’s exceptional offers. Level up your email efforts with a 7-day series featuring new and exciting messages every day. WebNov 22, 2024 · 25 DIY Christmas Cards to Try in 2024 These DIY holiday cards will make you say “ho-ho-hold the phone because these cards are too cute.” on November 22, … original xbox motherboard